We provide shipping to the United States and Australia.
Items in stock will typically ship out within 1-2 business days. Once dispatched, an email will be sent containing the tracking number for the parcel.
Your order will be shipped from Melbourne, Australia or Los Angeles, USA (depending on location) using USPS, UPS, Fedex (US destinations only), Auspost or Fastway(AUS destinations only) which typically takes no longer than seven working days delivery after manifested. Please also note that delivery dates are not guaranteed and may include extra transit time because of unforeseen delays. Late deliveries are always a possibility, however, we will try our best to ensure all deliveries arrive on time.
Orders of multiple items may be shipped in more than one delivery as we use 3rd-party fulfilment services which will dispatch your items based on location and stock level.
FREE shipping for orders over US$199.
Orders under US$199 will starts from US$10.50 shipping fee based on number of items and the destination. (Promotions and discounts do not apply to minimum purchase requirement)
You pay only what our shipping company charges - we never charge extra handling fees!
When you provide a postal code on the shopping cart checkout page, you will receive our most accurate shipping rate quote based on the items in your cart. We send your postal code and the cubic volume and weight of your order to our shipping partners, and they provide the shipping quote directly to you. You will be charged the actual dollar value of the shipping quote displayed during checkout.
Although we make every effort to ensure these quotes are accurate, we reserve the right to refuse orders with major discrepancies between the shipping quote, and our actual shipping cost.
Customs, duties, and taxes
Orders may be subject to duties and customs fees at point of delivery.
Although charges are not always incurred, assessment of duties and taxes are based on the value of the order and the tax-free threshold. Because the rules and standards vary so much from country-to-country, it is best to contact local customs office if you have any further questions specific to custom fees.
We do not cover the cost of any custom duties or taxes due. These fees are responsibility of the recipient and these fees are collected at the time of delivery. Customs fee are determined your by country's government and we does not acquire any of the funds.
Return and refund
We're proud of our product quality, value and craftsmanship. If for any reason you're not satisfied with your purchase, we offer a variety of refund and exchange options.
Please see our complete return policy here.